ZUCite’s Customer Relationship Management (CRM) entails all aspects of interaction in your business process that your company has with its customers, vendors and partners
Role based real-time graphical dashboards reflecting the key performance indicators enables you to make informed decisions. Customize your dashboards to meet every changing priorities.
Capture and organize all information & communication in your business context by tagging to Account, Lead, Contact or Order for efficient know-how and decision making..
CRM application is pre-defined with standard business objects. However, you can define custom objects, fields and process flow for your company with our drag-and-drop designer. Generate Tabular, Matrix and Graphical reports from complex datasets.
Role based access control to features and data ensures data is accessible only for privileged users. Implement granular access control based on your business; say, grant/ revoke access to customer, Invoice data, or grant/ revoke access to row level data (specific customer data)
Invite your Customers, Vendors and Partners and steer all activities in your enterprise value chain. External networks are secured and information is accessible as entitled by the users.
2014 © ZUCite. ALL Rights Reserved.
